The world is changing. Businesses are facing digital disruptions prompting IT organizational transformation in order to deal with fast-moving competitors or to capitalize on new digital opportunities. To prepare for rapidly changing market conditions, individuals, processes and technology systems need to become more agile, flexible, innovative, and responsive, while minimizing disruptions and risks to current business and technology operations.
So how do you architect an IT organization that is efficient, reliable and resilient, yet agile, flexible, and innovative? By innovating how you deliver global IT services, creating a new IT operational model.